Privacy Policy
OptivaScore LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Contact Information: Name and email address for account creation, service delivery, invoicing, and support communications.
Payment Information: Billing details needed to process transactions. We do not store full credit card numbers—payments are processed securely through third-party payment processors.
Technical Information: IP address, device and browser information, pages visited, and cookies for security, functionality, and analytics purposes.
Communication Data: Content of your messages when you contact us or participate in consulting sessions.
2. How We Use Information
We use your information to:
- Provide and deliver our educational consulting services
- Send invoices, confirmations, and service-related communications
- Respond to your questions and provide customer support
- Improve our website, services, and user experience
- Comply with legal, tax, and regulatory obligations
- Prevent fraud and maintain security
3. Data Protection
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only:
- With payment processors to complete transactions securely
- With service providers who assist in operating our website and delivering services (under confidentiality agreements)
- When required by law, regulation, legal process, or government request
- To protect our rights, property, or safety, or that of our users
5. Text Messaging (SMS)
If you opt in to text messages, we may send service-related communications such as appointment reminders, account notifications, and educational information.
- Message frequency varies per user
- Message and data rates may apply
- Text HELP for help or STOP to unsubscribe
- Carriers are not liable for delayed or undelivered messages
We do not share text messaging opt-in data with third parties for marketing purposes.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services you’ve purchased
- Comply with legal and tax requirements
- Resolve disputes and enforce agreements
You may request deletion of your data at any time (see “Your Rights” below).
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at office@optivascore.com.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
You can disable cookies in your browser settings, though some website features may not function properly without them.
9. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
If we become aware that we’ve collected information from someone under 18, we will delete it promptly.
10. International Data Transfers
Your information may be processed on servers located outside your country of residence. We take reasonable steps to ensure adequate protection of your information in accordance with this Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.
We will notify users of material changes through our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions, requests, or concerns, contact us at: